CASE STUDIES

See how we’re helping
our clients leverage their data.

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New Customer Data Model

New Customer Data Model

We designed a customer data model that worked alongside existing systems while providing a foundation for new platforms, experiences, and workflows.
Data & Analytics Platform Management

Data & Analytics Platform Management

We embedded consultants to take ownership of the client’s data platform, combining hands-on management with access to broader specialist support.
Excel-Based Tool for Forecasting and PlanningExcel

Excel-Based Tool for Forecasting and Planning

We rebuilt the client’s forecasting tool using modern direct integrations, simplifying workflows while improving performance and protecting IP.
Enterprise Data &
Analytics PlatformAirbyteDBTMicrosoft AzurePowerBISnowflake

Enterprise Data &
Analytics Platform

We built an enterprise data and analytics platform to provide a scalable, reliable foundation for consistent reporting across systems and properties.
Waitlist Management ToolHexML PackagesPython

Waitlist Management Tool

We built a data-driven waitlist forecasting tool that analysed member behaviour to model different scenarios, balancing growth with capacity and experience.
Digital ROI Tracker

Digital ROI Tracker

We built an integrated reporting model that combined marketing, booking, and spend data into a single ROI view, creating a clear view of digital performance.
Marketing 360 DashboardDBTGoogle Big QueryGoogle Data Transfer ServicePowerBI

Marketing 360 Dashboard

We built a unified marketing dashboard that consolidated campaign data into a single, structured view, making it easy to compare performance.
Using Generative AI to Understand Guest Feedback

Using Generative AI to Understand Guest Feedback

We applied generative AI within the client’s data platform to analyse large volumes of feedback, turning unstructured text into clear, actionable insight.
Analytics Support

Analytics Support

We embedded an analytics specialist within the client’s team to provide hands-on analysis and translate platform data into clear, decision-ready insight.
Address Data Clean-up

Address Data Clean-up

We built an automated data-cleaning solution to standardise and validate customer contact details, making location and address data reliable for analysis.
Develop a Business Intelligence SolutionExcelSQL ServerSSAS Tabular

Develop a Business Intelligence Solution

We built a self-service business intelligence layer that enabled revenue and sales teams to create their own reports using familiar tools.
Better Analytics for the CRMAirflowDBTGoogle Big QueryPowerBI

Better Analytics for the CRM

We built a consolidated analytics layer around the CRM bringing together booking and engagement data, giving teams a joined-up view of guest behaviour.