CASE STUDIES

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our clients leverage their data.

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More Accurate Forecasts

More Accurate Forecasts

We introduced a new forecasting approach that allowed revenue and occupancy forecasts to account for special events alongside normal demand patterns.
Develop a Business Intelligence SolutionExcelSQL ServerSSAS Tabular

Develop a Business Intelligence Solution

We built a self-service business intelligence layer that enabled revenue and sales teams to create their own reports using familiar tools.
Marketing 360 DashboardDBTGoogle Big QueryGoogle Data Transfer ServicePowerBI

Marketing 360 Dashboard

We built a unified marketing dashboard that consolidated campaign data into a single, structured view, making it easy to compare performance.
Analytics Support

Analytics Support

We embedded an analytics specialist within the client’s team to provide hands-on analysis and translate platform data into clear, decision-ready insight.
Excel-Based Tool for Forecasting and PlanningExcel

Excel-Based Tool for Forecasting and Planning

We rebuilt the client’s forecasting tool using modern direct integrations, simplifying workflows while improving performance and protecting IP.
Address Data Clean-up

Address Data Clean-up

We built an automated data-cleaning solution to standardise and validate customer contact details, making location and address data reliable for analysis.
Labour AnalysisAirbyteDBTPowerBISnowflake

Labour Analysis

We built a combined labour and revenue analytics model that showed labour return, giving managers a clearer basis for staffing decisions.
Better Analytics for the CRMAirflowDBTGoogle Big QueryPowerBI

Better Analytics for the CRM

We built a consolidated analytics layer around the CRM bringing together booking and engagement data, giving teams a joined-up view of guest behaviour.
CRM MigrationPython

CRM Migration

We built a lightweight Python-based migration process to extract, clean, and load data into the new CRM.
Using Generative AI to Understand Guest Feedback

Using Generative AI to Understand Guest Feedback

We applied generative AI within the client’s data platform to analyse large volumes of feedback, turning unstructured text into clear, actionable insight.
New Customer Data Model

New Customer Data Model

We designed a customer data model that worked alongside existing systems while providing a foundation for new platforms, experiences, and workflows.
Waitlist Management ToolHexML PackagesPython

Waitlist Management Tool

We built a data-driven waitlist forecasting tool that analysed member behaviour to model different scenarios, balancing growth with capacity and experience.