Data & Analytics Platform Management
The situation
Having delivered a new enterprise data and analytics platform for the client, we needed to find a practical way to run it day to day. Hiring permanent specialists with the right mix of platform and hospitality experience would be slow and expensive. At the same time, the business could not afford gaps in ownership or reliability.
The opportunity
On Data already knew the platform, the data, and the way the business operated. That existing expertise could be applied directly inside the organisation, maintaining performance and providing training without the cost or complexity of building a large internal team.
How we made it happen
We embedded two full-time On Data consultants into the client’s operation. One took ownership of the Snowflake warehouse and data pipelines. The other managed Power BI reporting and ongoing improvements.
Both were backed by the wider On Data team, giving the client access to specialist skills when needed, without additional hires or long-term commitments.
What changed
- Two embedded consultants retained for over two years (and counting!)
- Day-to-day platform ownership with no loss of knowledge or momentum
- On-demand access to engineering and specialist expertise
- Stable operation with continuous improvement
- Maintenance costs significantly lower than peers
Why it matters
There was a straightforward way for the client to enjoy the maximum value from the data platform we built. Whilst the client worked with people they already trusted, who understood their data and their priorities.
