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Enterprise Data &
Analytics Platform

We built an enterprise data and analytics platform to provide a scalable, reliable foundation for consistent reporting across systems and properties.

The situation

The client needed access to improved data analytics due to numerous issues with their current solution including inaccurate reports, missing data and the need for manual updates. Confidence in the numbers was low, which slowed decision-making across the business.

The opportunity

The group did not need more dashboards. They needed a reliable foundation that could scale across properties, support multiple systems, and give teams confidence that the data reflected reality.

How we made it happen

A Snowflake data warehouse to consolidate, clean, and standardise data from across the organisation. Power BI to deliver clear, consistent reporting to teams globally.

We started with core rooms data from Opera and a focused set of priority reports. From there, the platform was extended in phases, adding new data sources, commercial systems, and reporting layers as the business adopted and trusted the output.

What changed

  • Around 200 employees now use Power BI reports as part of day-to-day decision-making
  • A single Snowflake warehouse consolidates data from more than 30 sources
  • Clean, reliable data now powers Salesforce CRM and the Braze CDP
  • Manual reporting work was removed, improving accuracy and speed
  • Leadership gained a consistent view of performance across properties

Why it matters

This work replaced fragmented reporting with a dependable analytics foundation. Teams no longer need to question the numbers and can trust them to guide commercial, marketing, and operational decisions.

Data Sources

  • Opera
  • Mews
  • Salesforce
  • Sevenrooms
  • Tablecheck
  • SynXis
  • STR
  • Trustyou
  • XStore
  • Big Commerce
  • Gift Cards
  • Book4Time
  • Google Analytics
  • Google Ads
  • Meta Ads
  • Peoplevine
  • WealthX
  • Exchange Rates
  • Proprietary Excel sheets

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Ready to elevate your business?

Booking a free 30-minute consultation today is your first move towards unlocking your business’s full potential. We’re here to listen, answer your questions, and explore how our expertise can drive your success.